Service RMA Management

Job Location Fremont, CA, USA
Department Service
Job Type Full-time

Primary Responsibilities

Inspur Systems, Inc.’s Service RMA (Return Merchandise Authorization) management is a position focused on service component’s necessity rebalance, inventory management, logistics and repair etc.

  • Manage component planning, inventory, rebalance, logistics, return and repair to ensure smooth operation of components
  • Monitor component operation performance including, but not limited to identification, analysis, and resolution of any abnormal occurrences
  • In accordance to industry trend, be able to predict customer requirement and analyze current market situation to optimize service component strategy.

Requirements

  • Master degree with 3 years or bachelor degree with 5 years’ experience in IT/Telecom industry at least. Experience with international companies preferred.
  • 2+ years in component stock planning and inventory management
  • Extensive experience in rackserver and computer industry materials management
  • Good at project management, proficient in Excel and PowerPoint
  • Excellent verbal and written communication skills in English and Mandarin; able to communicate with teams from different regions and cultures.
  • Excels at establishing good working relationships internally and externally of company
  • Ability to multitask under pressure