Based workflow platform, the system realizes agile business process design, orchestration, execution and E2E management for all of telco operation and maintenance processes and scenarios.

Operation maintenance efficiency is low without a unified process.
There is no end-to-end connection between processes, users and data.
Mobile APP is required to realize Anywhere & Anytime work.
Weak intelligent O&M, and the automation level is low.

The solution provides an easy-to-use tool set and diverse applications to fully support operators' operation and maintenance work and help achieve process-driven, closed-loop O&M work management, improve O&M efficiency and reduce cost.

Solution highlights

• A unified O&M platform with built-in process engine and customized workflows, plans and tasks, and realize closed-loop management

• A single portal to get manager view, domain view, production view O&M order view and managed service view.

• ChatOps-based O&M robot and AI capability to automate the O&M daily work