Operator M: An efficient and smart network performance monitoring tool that ensures our network quality and improves our customer experience.

Inspur delivered a cloud and big data-based PM system in two hub sites, and according to M Group standards, customized total 380+ KPIs and 170+ reports used in total 21 M OpCos.

M, a multinational telecom group, is operating in totally 21 countries (2G, 3G, LTE, FDD&TDD, WiMax, etc.) and serves over 221 million users mainly in the Middle Est region and African continent.

There are two hub sites in South Africa and Nigeria, with one centralized portal in Dubai. South Africa network is most typical and advanced in terms of technology and volume.

Inspur won Integrated PM Project of M Group in 2015 covering M networks in all 21 countries of Africa and Middle East region.

Network performance management is a key factor to ensure a high level of customer service satisfaction. For M, Inspur PM solution is deployed in Cloud Platform in two hub sites in Nigeria and South Africa to provide regional centralized network performance management. And one portal system is deployed in Dubai to provide overall statistics information for high level managers.