Integrated solution provides comprehensive business operation support functions and flexible deployment, and realizes rapid capability delivery and launch to market.
In the telecommunications industry, significant transformations have taken place, not just in technology and network infrastructure, but also in the business models, product portfolios, and customer bases of operators and service providers.
Today, a vast array of individual, household, corporate, and industrial users are leveraging a diverse range of multimedia, real-time interactive, and intelligent services, data center solutions, cloud-based offerings, and industry-specific digital services. These services facilitate a plethora of activities, generating significant traffic, vast amounts of data, and crucial information worldwide.
The emerging norm in the industry has compelled operators and service providers to adapt their approach to customer relationship management, product design, billing mechanisms, and marketing strategies. This adaptation is crucial to continuously satisfy customer demands, align with market developments, and strive to attract a broader user base, increase market share, and boost revenue growth.
Inspur BSS solution, the customer-centric multi-business support platform, provides unified management of product, customer, resource, partner and marketing campaign and entire billing and charging process. It is designed with high flexibility and agility to quickly adapt to different business modes, business portfolios, product configurations and billing modes and support new emerging business such as data center, 5G and IoT business.
CRM & Billing Solution
Inspur's solution revolves around the customer, catering to omni-channel business demands. It offers a comprehensive 360-degree customer perspective, a unified product catalog for flexible offer configurations, diverse rating and charging mechanisms, enriched account receivables, flexible customer billing settings, prompt dunning, and robust credit control. All these features aim to streamline the customer journey and elevate the overall customer experience.
Zero-Touch Partnering & Settlement Solution
Inspur IPRS system revolutionizes the way operators manage settlements with various partner types. By embracing a zero-touch approach, the system enables seamless and efficient partner integrations, enabling operators to quickly and effortlessly expand their service offerings to customers. This not only boosts the operators' return on investment but also provides significant support for enhancing their core competitiveness in the market.
Cloud Management Platform
Unified management covers public cloud, private cloud, and the integration of multi-cloud heterogeneous environments, so as to provide enterprises with a more flexible and efficient cloud service experience.CMP realize hierarchical resource presentation, management, and monitoring of multi-level tenants, and strictly adhere to data and behavior isolation among tenants.
E-KYC Solution
E-KYC solution is an integrated hardware and software solution to help collecting customer information (photo, ID card, document, biometric data,etc.),to cover the application demanding in commercial, industry business acceptance, security, transportation, and etc. which can realize customer information verification, promote real name authentication, and avoid fraud behavior.
• Emphasizing a customer-centric approach, fostering a mutually beneficial environment for both clients and the market
• Expediting the launch of businesses and products to the market
• Ensuring swift delivery of products and services to customers
• Executing precise marketing and campaign management, resulting in heightened marketing efficiency
• Applicable across diverse industry landscapes and business models, encompassing telecommunication convergence, broadcasting and television, data centers, 5G (in the 2B scenario), IoT, energy, water utilities, and more
• Forward-thinking: supporting the expansion of emerging businesses and fostering long-term business growth